The Success of Securus Technologies in the Inmate Communication Industry

Securus Technologies is a company that is greatly appreciated by correctional facilities across North America for the excellent technology solutions that it offers. The firm has been in the corrections industry for the past three decades, and it has a staff of about 1000 employees. The main offices of the enterprise are located in Dallas, Texas, and it has established divisions in Allen, Carrollton, and Atlanta. Securus Technologies has been striving to ensure that the more than 1.2 million inmates who depend on its services are connected to their families and friends. The products that the technology firm has developed are used for offering services such as corrections, investigation, monitoring, and communication.

 

The technology company has penetrated the inmate communications industry by making significant mergers and acquisitions. In September 2004, the firm merged with T-Netix and Evercom, which were businesses that were well known in the corrections industry. Securus later made a crucial step by purchasing Syscon Justice in June 2007. The company was internationally appreciated for being one of the top developers of reliable offender management systems.

 

Securus Technologies is recognized for being the first company to invent an efficient system that has been helping prisons to get rid of contraband cell phones. The company also founded a Management Access Solution, and it has been contracted by the Department of Corrections to install it in five correctional facilities. Securus developed the Cell Defender technology in July 2016 by working in close collaboration with Harris Corporation. At the start of this year, the firm announced the release of the Wireless Containment Solution, which is a state-of-the-art product that is used in correctional facilities for barring unauthorized phones from accessing the public network.

 

In July 2016, the company revealed that its expenditure on patents, acquisition, and technology had totaled to about $600 million for the past three years. The main products that it has developed during this time are used for video visitation, wireless contraband elimination, inmate communications, outsourced investigation services, jail management systems, data analytics, mobile device monitoring, and wireless tracking. The company has also spent another $100 million in the past five years to ensure that it offers a secure calling platform for its clients. Securus stated that it processes over 400 million calls per year.

 

The technology company has been striving to be a leader in the inmate communication industry, and this motivated it to invest $700 million to support its growth. It is committed to making sure that all its products are highly secure, efficient and affordable to the clients. Securus Technologies has designed its products to serve as an excellent communication platform between the inmates and their loved ones. According to research, prisoners who regularly speak with their relatives are less likely to be involved in criminal undertakings.

 

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